Legal

Privacy Policy

Last updated: October 17, 2026

This policy explains how JTOflow, the trade name of Joade Jordan Teotonio Oliveira, the data controller, collects and uses personal data. We follow the Brazilian General Data Protection Law (LGPD – Law 13.709/2018) and respect equivalent rights under other applicable laws, such as the GDPR.

1. Data we collect

• Purchase data: name, email, phone number (optional), country and order details.
• Payment data: processed directly by our payment providers. We do not receive or store full card numbers.
• Usage data: IP address, browser, device and pages visited, collected through cookies and analytics tools.
• Support data: messages you send us by email or WhatsApp.

2. How we use it

• To deliver your purchase and give you access to the product.
• To provide customer support and process refunds or cancellations.
• To send transactional messages and, with your consent, updates about our products (you can unsubscribe at any time).
• To measure and improve our website and advertising.
• To prevent fraud and meet legal and tax obligations.

3. Sharing

We share data only with providers that help us operate: payment processors, hosting, email delivery, analytics and advertising platforms. We do not sell your personal data.

4. Cookies

We use essential cookies to run the site and analytics/advertising cookies to measure visits and campaign performance. You can block or delete cookies in your browser settings.

5. International transfers

Some providers may process data outside your country. When that happens, we rely on providers that offer adequate safeguards.

6. Retention

We keep purchase data for as long as needed to provide access and support, and for the period required by tax and accounting law. Marketing data is kept until you unsubscribe.

7. Your rights

You may request access, correction, deletion, portability or restriction of your data, or withdraw consent, by emailing drsdonline@gmail.com. We respond within 15 days.

8. Children

Our products are intended for adults (18+). We do not knowingly collect data from minors.

9. Contact